The service department is well run, but I had a bad experience with the parts center. I'd recommend getting your Toyota parts from another dealer. I placed an order on May 19 which was then cancelled with a note to "please reorder". I reordered the same day and didn't hear anything until I called on May 27 and was told their system was undergoing an upgrade. It would've been nice to know that in advance, but I was ok waiting. The following day, May 28, I received another email letting me know my second order for the same part was cancelled with the reason "Customer no longer wants part", which was not true. I will not be trying to order the same part for a third time and would recommend others to not order any parts from this dealer. Edit: Changed to 4 star review based on the owner's response

Ray Carrera did an excellent job as always and he mean business he tells me what he does to my car

Always satisfied .

We always have a great time at South Coast Toyota. Service Advisor Ana Ochoa provides us honest great service. She took care of my 2013 Camry SE and gave us the list of repairs that should be completed in the up and coming months. No upselling. Provides every customer an experience to last a lifteime. I just took care of one of the repairs, and looking forward to the next repair(s) that need to be completed. Thank you Anna, and Ruben for making it a great experience for both of us (my gf and myself). This is the place you need to go to for your Toyota auto purchases and repairs. 🙂

Professional and efficient service

When I called I was told someone would help me with getting the video screen back to original presets . When I arrived I was told to leave the car and no one would be able to work with me re screen. However, when I went to pick up the car the screen was back to where it should have bern

Recently purchased a vehicle here and found the sales person, Paul Stone, to be kind and helpful and seemed to do business honestly. Would recommend him and do business with again. Thanks Paul

Mike was amazing sales consultant. No pressure and no hassle. In and out with a trade in less than 1 hour.

South Coast Toyota have provided great service since I bought my 2023 Tacoma. A recent service showed that I had a steering issue. They were extremely supportive and assisted in identifying issue and went well above expectations in determining if it was a warranty issue or not especially since I will be taking the vehicle abroad in the very near future. I can very easily recommend them to anyone looking for very detailed vehicle maintenance but most of all the support they provide. A big thank you!

I have purchased five vehicles from your facility and always use your service department to keep up with all of my vehicles I drive very extensively and the level of service that I received from South Coast Toyota

My service advisor is Frank, he’s always pleasant and efficient. Gives me an estimated pick up time and keeps me updated when and if it changes. He does an excellent job at going over all work done and assures me that they will be there if I have any concerns. From making my appointment to checking my car in to picking up my car has always been nothing less than a great experience.

Max was helpful, answered all my questions (no matter how many times I went back), only used very delicate pressure and eventually got me the vehicle I wanted for the price I wanted to pay.

Excellent service. John was accommodating and super helpful. He got me out on time for my next appointment.

Swift Debt Relief gave me the clarity I needed. One call and I knew I was in the right hands

Max in sales, and Sam in financing both provided excellent customer service. They went above and beyond in making our purchase of a new 2025 Highlander a seamless and very pleasant experience. Kudos to each of them for their stellar service and pleasant demeanors! Terrific employees!!!

Great experience. Thank you Dennis! I originally planned to purchase a Corolla but when the car arrived I didn’t like it mostly because I wanted a blue car and the Corolla was too light. Dennis went to work and found a beautiful blue (Ocean Gem) Camry. I fell in love with the car and we worked out a deal.

Stephanie delivered the highest quality service throughout the entirety of my experience. When issues in my life made things more complicated than I ever could have expected, she was with me at every step of the way to ensure I stayed calm, composed, and collected. She went above and beyond with her actions, and demonstrated why South Coast Toyota will be where I go for all my Toyota questions and needs! I couldn't be happier with the South Coast Toyota Staff! Thank you!!!!

always great service

Customer service is fine. I appreciated the fact they sent me photo of area problem to be repaired The cost of repair is simply too high so had to use another service.

I was going to be in the area because I had a doctors appointment so I booked a appointment the day before and it worked out perfectly , Ray was very polite and helped me get in and out of there quick being that I had a long drive back home since I was commuting from riverside i appreciate the help ray thanks so much !